• Uninstalling unwanted software that may be causing system problems
• Checking for and removing viruses
• Erasing old, unnecessary files that slow down Windows
• Removing old software that is no longer needed and just taking up space
• Updating necessary and important software, including Windows itself
• Defragmentation of the hard drive
• Cleanup of the internet cache, needlessly taking up space

Rather than paying tons of money for a system tune-up, we do the tune-up, virus removal, AND system repair for one low price.

• Navigating folders and finding files
• Installing software
• Installing printers
• Customizing the operating system
• Web browsing
• Microsoft Office

Our one-on-one sessions are focused entirely on you, to make sure you can confidently and safely use your new system.

If you want a new computer, but aren’t sure what kind to get, we can help with that. Maybe a Dell or HP computer might suit you, or perhaps you want a custom-built computer. We can assemble computers built to your specifications.

Have a question about how we can suit your computer needs? Ask away.

We can diagnose problems with many common modems, routers, and wireless routers. Often, we’re able to clear up issues with the internet in a matter of minutes.

Network services is not limited to the internet. We also can create home networks, connect computers together so they can share files, connect printers (both wired and wireless), and set up servers so data can be accesssed from one location.

If there’s something you’d like to ask us, please do so.

Lying on his family room floor with assault weapons trained on him, shouts of “pedophile!” and “pornographer!” stinging like his fresh cuts and bruises, the Buffalo homeowner didn’t need long to figure out the reason for the early morning wake-up call from a swarm of federal agents…That new wireless router. He’d gotten fed up trying to set a password. Someone must have used his Internet connection, he thought.

“We know who you are! You downloaded thousands of images at 11:30 last night,” the man’s lawyer, Barry Covert, recounted the agents saying. They referred to a screen name, “Doldrum.”

The images in question were child pornography. With an unsecured wireless, anyone can connect and do anything. We can secure your wireless and make such activities impossible.

• RAM memory: The temporary memory of your computer is essential for smoother performance! The more memory you have, the more tasks that Windows or Mac can handle at once.
• Hard drive: The permanent storage of your computer. If you need more space to store videos, music, or programs, you may want a larger capacity hard drive.
• Video card: Games, video editing software, and other graphics-heavy software require a good video card. If these programs are running slowly, a new video card will probably help.
• Processor: The brains of the computer. Processors continually get faster and faster, and software developers are always creating new software that requires these new processor chips. We know what today’s needs are, and are here to help you pick out the right processor for your needs.
• CD/DVD: If you need to burn a disc, be it CD, DVD, or Blue-Ray, we know what type of drive is necessary for a variety of tasks.

If you have a question about what we can do for you in hardware upgrades, please ask away.

• A computer that has failed for some reason other than the hard drive; we can copy the data to a new drive
• A server that has a problem and has a SQL database; the data can be dumped for importing into a new database
• A failed hard drive that has physically stopped working; we can open the hard drive and replace the faulty parts

Whenever a drive fails, the data on the circular platter is usually still readable. Our job consists of finding a way to get to the data and move it to a new destination. Feel free to drop us a line if you have a question.